➤ Hotel The Palm | Quintana Roo

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Hotel The Palm features a rooftop terrace with a swimming pool, bar and spa. It is located just 4 blocks from Playa del Carmen town centre and a 2-minute walk from the beach.

This hotel offers free WiFi and air-conditioned rooms with modern-style décor, flat-screen cable TV and garden or street views.

"Irene" is a heritage cuisine restaurant with European influence. Open for breakfast, this restaurant serves food with a mixture of flavors which provide the guest with a sensory experience.

The front desk at Hotel The Palm is surrounded by a tropical garden designed resembling the Mayan Jungle.

Hotel The Palm is just 200 metres from the famous Coco Bongo bar and a 15-minute drive from Xcaret Eco Theme Park. Cancun International Airport is 40 minutes’ drive away.


Room choices in Hotel The Palm

Hotel The Palm Services

Internet WiFi is available in all areas and is free of charge.
Bathroom Toilet paper, Towels, Bath or shower, Private bathroom, Toilet, Free toiletries, Hairdryer, Shower
Bedroom Linen, Wardrobe or closet
Outdoors Outdoor furniture, Sun terrace, Terrace, Garden
Room Amenities Socket near the bed
Activities Beach
Media & Technology Flat-screen TV, Cable channels, Satellite channels, TV
Food & Drink Snack bar, Bar
Parking Free public parking is possible on site (reservation is not possible)., Accessible parking
Services Daily housekeeping, Luggage storage, Wake-up service, Tour desk, 24-hour front desk, Meeting/banquet facilities Additional charge, Room service
Reception services Invoice provided
Safety & security Fire extinguishers, CCTV in common areas, Smoke alarms, Security alarm, 24-hour security, Safety deposit box
General Designated smoking area, Air conditioning, Non-smoking throughout, Mosquito net, Lift, Fan, Facilities for disabled guests, Non-smoking rooms, Iron
Accessibility Wheelchair accessible, Upper floors accessible by elevator
Outdoor swimming poolFree! Opening times, Open all year, All ages welcome, Pool is on rooftop, Pool/beach towels, Sun loungers or beach chairs, Sun umbrellas
Wellness Sun umbrellas Additional charge, Sun loungers or beach chairs, Public Bath, Hot tub/Jacuzzi
Languages spoken English, Spanish

Hotel The Palm Terms and Conditions

Check-in From 15:00 to 18:00
Check-out From 11:30 to 12:00
Cancellation/ prepayment Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.
Children and beds Children of any age are welcome.
Age restriction The minimum age for check-in is 18
Pets Pets are not allowed.
Groups When booking more than 3 rooms, different policies and additional supplements may apply.
Accepted payment methods Cash Hotel The Palm accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
To consider
Please note that this hotel is oriented for adults and children over the age of 14.

Honeymoon special amenities available upon request and proof of marriage. Available once per couple and only with documents of proof of marriage. Please contact the property for more information.

Parking spaces are subject to availability.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Hotel The Palm at Playa

Hotel The Palm at Playa

How do I get the best price guarantee for Hotel The Palm?

Best price guarantee on our site. Book here and avoid any surprises at your arrival to Hotel The Palm. If you find a better rate on pages like Booking.com, Expedia or Hotels.com, contact us through our page's "Contact" tab and we'll improve the rate by up to 10%.

Is WiFi available at Hotel The Palm?

WiFi is available in all areas and is free of charge.

Is there free parking available at Hotel The Palm?

Free public parking is possible on site (reservation is not possible)., Accessible parking

What are the outdoor activities at Hotel The Palm

Outdoor furniture, Sun terrace, Terrace, Garden

What languages are spoken at Hotel The Palm?

English, Spanish

What services are offered at Hotel The Palm?

Daily housekeeping, Luggage storage, Wake-up service, Tour desk, 24-hour front desk, Meeting/banquet facilities Additional charge, Room service

What are the general services offered at Hotel The Palm?

Designated smoking area, Air conditioning, Non-smoking throughout, Mosquito net, Lift, Fan, Facilities for disabled guests, Non-smoking rooms, Iron

Are pets allowed at Hotel The Palm?

Pets are not allowed.

What is the check-in time at Hotel The Palm?

From 15:00 to 18:00

What is the check-out time at Hotel The Palm?

From 11:30 to 12:00

100% real reviews of Hotel The Palm

If you have any questions regarding the facilities or services provided at Hotel The Palm, contact our guest service department, where an agent will be more than happy to resolve any query, prior to your booking.

7,0
Purpose of trip: Leisure trip
What was the highlight of Hotel The Palm
A bad stay in Playa del Carmen at The Palm Hotel
The staff is friendly and the location is great.
The hotel is old and needs maintenance. The pictures on booking.com are excellent, but the reality is different; the hotel needs remodeling. The rooms don´t have a phone, and it isn't easy to communicate with the front desk. The bed is not comfortable because it is too old. The air conditioning didn´t work the first night.
8,0
Purpose of trip: Leisure trip
What was the highlight of Hotel The Palm
Very Good
The location is perfect to walk around fifth Ave and the beach. The food for breakfast is buffet really clean and tasty. The staff is really friendly
9,0
Purpose of trip: Leisure trip
What was the highlight of Hotel The Palm
Wonderful
la terraza y la piscina
no hay mini bar ni batas de baño
8,0
Purpose of trip: Leisure trip
What was the highlight of Hotel The Palm
Wished we’d stayed longer, would return!
We were only there for one night, but wished we stayed longer! Really fun part of town and the hotel itself is great, with a lovely rooftop area and palmy garden, the staff were also phenomenal (especially the wonderful Sandra!)
The air conditioning leaked, but within 5 minutes they’d sent someone up who fixed it quickly. So just a sign of their great service


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